CONUS Support Base Services Contract W911SE-04-R-0005

Team Members

Quality Assurance

Technical Capabilities

Task Orders

Points of Contact

Quality Assurance

APT, LLC is thoroughly committed to ensuring we deliver quality products and services as evidenced by our ISO 9001-2000 certification in April 2004. APT is dedicated to quality as a basic business principle, and continuous quality extends far beyond the management inspection of the final product. The true measure of quality at APT is customer satisfaction. Customer satisfaction and the quality of our products and services are and will continue to be the keys to our competitiveness for years to come. It is increasingly vital for us at APT to understand and use our quality management system and related processes.

The primary components of ISO 9001 support project planning, process development, record keeping/audit and financial controls. Formal procedures are in place and internal and external audits are regularly conducted to ensure compliance. Corrective Action Plans are an integral part of the continuous improvement process and include a description of the problem or improvement opportunity; who at APT will take corrective action; an investigation into the problem or process improvement; a determination of corrective actions required, and a schedule of completion for the corrective action or process improvement. The ISO Coordinator closely monitors the process.

APT and its team members will work closely together to ensure consistently high quality products and responsive actions for problem resolution.